• Dublin Airport

Revealed: The Most Common Items Lost at Dublin Airport

Have you ever lost or misplaced an item at Dublin Airport? If the answer is yes, you will most likely feel a bit frustrated and are probably wondering if it’s possible to get it back.

The Maldron Hotel Dublin Airport conducted a study based on the lost items listed on Dublin Airport’s website to find out what are the most common items that get lost at the airport and what you need to do to stand the best chance of being reunited with your property.

The top three items that are lost at Dublin Airport: jewellery, watches, and electronics.

It’s easy for jewellery and watches to fall off hands and wrists unnoticed as people are lifting and moving their luggage on and off carts and conveyor belts. It’s also common for these small items to drop out of bags, wallets, and pockets where they might have been stowed for safekeeping or comfort during the flight.

Electronics get left behind by distracted travellers as they wait for their flight to be called or their luggage to arrive. Perhaps you yourself have browsed your tablet, smartphone, Kindle or iPad while you are waiting around, only to forget all about it when it’s time to grab your hand luggage and head for your departure gate? Since laptops are often carried in their own laptop bag or case, it’s easy to leave them behind when your hands are full.

How to Find Lost Items

Lost property is handed over to the Airport Police station and kept for two months and a day. After this period, it is disposed of. Therefore, you need to act quickly. Here’s what you can do:

Report your item as lost by completing the form on Dublin Airport’s website. The form asks you for your name, email and phone number, and details of the item you have lost. You will need to clarify the date you lost it, where you lost it, and the terminal where you lost it: Departures, Arrivals, Terminal 1, Terminal 2, or a public area like the car park. When you have provided as much detail as possible, click on Register Your Item as Lost. The Airport Police will do what they can to help you.

Check lost property on the website. Take a look at the lost property which has been found at Dublin Airport here. You can narrow down your search using the dropdown box under Select Category. Categories range alphabetically from bags to watches.

Telephone Lost Property. Call +353 1 8145555

Getting Your Property Back

The Airport Police Public Office is in the Airport Police Station on the Arrivals level of Dublin Airport and is open during the hours of 7 am and 10 pm. If your lost property is there, you will need to pay a €6 handling charge to get it back and present a valid photo ID for inspection. What is €6 to get back your jewellery, watch, phone or passport anyway?

Property Lost Onboard Aircraft

If you think you left your property on the airplane, you’ll need to contact the airline directly, or their ground handling agent. You can find the contact details for Are Lingus, Ryanair, Swissport, and Sky Handling Partner here.

Finally, if you find an item of lost property, you should turn it into the Airport Police Station. That way, the unfortunate person who has lost it stands the best chance of getting it back.

Search our FAQs

Common Questions

  • Location & Parking

    How close is the hotel to Dublin Airport?

    Maldron Hotel Dublin Airport is located in the grounds of Dublin Airport within 3 minutes walking distance of both Terminals. The hotel operates a complimentary 24-hour shuttle bus service to and from the hotel to Terminal 1 & Terminal 2.

    Do you have on-site car parking?

    Yes, secure on-site car parking is available to hotel patrons (charge applies). Leave the car with us and take advantage of our great value Stay, Park & Fly offers. Advance booking is recommended to ensure you confirm a preferential parking package.

    Do you provide transport between the hotel and the city centre?

    Many great public transport providers operate to and from Dublin City Centre departing from Dublin Airport. For further detail, please check out their website.

  • Airport Hotel Shuttle Bus

    *Presently our Courtesy Bus Service is suspended pending future government guideline updates

     

    Does the hotel offer a shuttle service to both terminals?

    Yes, Maldron Hotel Dublin Airport runs a 24-hour courtesy bus from the hotel to both terminals in Dublin Airport.

    How often does the hotel shuttle bus operate?

    The shuttle bus operates every 20 minutes between the hours of 4 am – 10 am and 6 pm – 11 pm. At all other times, it operates every 30 minutes.

    *Bus timetable may be subject to change.

    How can I avail of the shuttle service?

    In both terminals, a courtesy phone is available.

    In terminal 1, it is located opposite the exit door of the arrivals hall next to the Information desk. Please pick up the phone and advise of your collection requirements and then proceed via the exit door through the Atrium on foot to Zone 8. We are the second bus stop on the left as you exit the Atrium doors which are clearly signposted.

    In terminal 2, we have a courtesy phone located on a post as you exit the T2 exit door of the arrivals hall. Please pick up the phone and advise of your collection requirements and then proceed via the main exit door. After which please wait at the ‘Authorised Vehicle’ pickup spot which again is clearly marked and is located to the right of the main exit door.

    Is the shuttle service complimentary?

    Yes, Maldron Hotel Dublin Airport provides a complimentary 24-hour courtesy bus to and from the hotel to both Terminal.

  • Hotel Services

    What is the check-in time?

    Rooms are available for check-in from 2 pm onwards.

    What is the check-out time?

    Check-out is at 12 noon.

    Is it possible to check-in early?

    If you arrive before 2 pm we can store your luggage until the room is available. To guarantee early arrival please contact our reservations team on +353 (0)1 80 80 500. Please note that additional charges may apply.

    Can I print my boarding pass?

    Yes, complimentary boarding pass printing is available in the hotel lobby along with Airline check-in and airport flight status screens so you know exactly when to leave for your flight.

    Can I weigh my bags?

    Yes, baggage weighing is available in the lobby for access by all guests, nominal fee applies.

    Do you store luggage for early arrival/late departure guests?

    Yes, a guest service is available to hotel guests to store their luggage prior to check-in or on departure. Our porter team would be delighted to store your luggage while you wait.

    Is there a way to check-in in advance?

    Advance check-in service is available to our guests who receive the advance check-in email before their stay. In this email you will find everything you need to know regarding your stay with us, including parking and transport information, things to do in the area, breakfast and dining options, room upgrade options as well as offers and much more. Save time at the desk and enhance your stay with our special offers!

  • Rooms

    Do you have day let rooms?

    Yes, day let rooms are available and should be booked directly with a member of our Reservations team by calling +353 (0)1 80 80 555 or email reservations.dublinairport@maldronhotels.com.

    Can we add extra bed/rollaway bed to the room?

    Yes, a limited number of our rooms accept roll-away beds or infant cribs. Please contact our reservations team on +353 (0)1 80 80 500 to check availability. Please note that additional charges may apply.

    Is the hotel accessible?

    Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.

    Hotel Accessibility

  • Dining

    Does the hotel have a restaurant?

    Yes, the Grain & Grill Restaurant offers an array of European & Asian dishes to tempt your taste buds. Each dish is carefully prepared by our team of expert chefs and is complemented by a fantastic choice of fine wines. Alternatively dine in The Bar which serves a full menu as well as a wide range of drinks, snacks and coffees – we’re particularly proud of our cocktails.

    What time is breakfast served?

    Breakfast is served in the Grain & Grill Restaurant from 6.00am until 10.30am daily. Additionally, in-room breakfast to go bags are available for guests with very early flights.

    *Opening & closing times may be subject to change

  • Booking

    What is the cancellation policy?

    Maldron Hotel Dublin Airport offers free cancellation up to 2pm on the day of arrival for almost all reservations made on maldronhotels.com or maldronhoteldublinairport.com. Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.

    Reservations booked on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.

    Are corporate rates available?

    Yes, corporate rates are available. Should you wish to inquire about setting up a preferred agreement, please contact a member of our sales team on +353 (0)1 80 80 589.

    Can I claim back on the Stay and Spend Tax Credit Scheme?

    Our hotel is registered for the Stay and Spend Tax Credit Scheme. If you stay with us between 1st October 2020 and 30th April 2021 you can claim up to €125 under this scheme, please see revenue.ie for details.

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Maldron Hotel Dublin Airport is currently open to essential travel only in accordance with government guidelines.

 

Reasonable evidence confirming the stay is for essential travel must be provided on arrival, otherwise your booking will be cancelled.

 

Please contact our hotel team to discuss your requirements by calling +353 (0)1 808 0500 or email reservations.dublinairport@maldronhotels.com